Refund and Returns Policy

At Street Pulse, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help.

1. Eligibility for Returns

• Timeframe: You have [number of days, e.g., 15 days] from the date of delivery to return any item(s).
• Condition: To be eligible for a return, your item must be:
  • Unused, unwashed, and in the same condition that you received it.
  • In its original packaging with tags and labels intact.
• Non-Returnable Items: Certain items cannot be returned, including:
  • Customized or personalized items.
  • Items on sale or purchased during a promotional event.
  • Intimate apparel, such as undergarments.

2. Return Process

• To initiate a return, please contact our customer service at 
  
  Street rapidbusiness@gmail.com

   with your order details and the reason for the return.

• Once your return is approved, you will receive instructions on how and where to send your item.
• The customer is responsible for return shipping costs unless the item is defective or incorrect.

3. Refunds

• Once we receive and inspect your returned item, we will notify you by email. If your return is approved, we will process a refund to your original method of payment within [number of days, e.g., 5-7 business days].
• Partial Refunds: In certain situations, only partial refunds may be granted, such as:
  • Items not in their original condition, damaged, or missing parts.
  • Items returned after the specified return window.

4. Exchanges

• We only replace items if they are defective, damaged, or the wrong size. If you need to exchange an item, contact us at 
  
  
  Street rapidbusiness@gmail.com

  , and we will guide you through the exchange process.

5. Damaged or Incorrect Items

• If you received a damaged or incorrect item, please notify us within 48 hours of delivery. We will arrange for a replacement or provide a full refund, including any shipping costs incurred.

6. Late or Missing Refunds

• If you haven’t received a refund after [number of days], please first check with your bank or credit card provider. If you’ve done this and still haven’t received your refund, please contact us at 
  
  Street rapidbusiness@gmail.com

  .

7. Shipping Returns

• You will be responsible for paying for your own shipping costs for returning your item unless it’s due to our error (e.g., defective or incorrect item).
• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless otherwise specified.

8. Contact Us

If you have any questions or concerns regarding our refund and return policies, please feel free to reach out to us at Street rapidbusiness@gmail.com

We’re here to help!